Service & Assistance

Seoul International Visitors Centre offers a range of support services to help travelers explore the city with ease. Whether you need travel guidance, language help, or emergency information, our staff is ready to assist you.

Transportation Guidance

Help with navigating the Seoul Metro, bus systems, airport transportation, T-money cards, and directions.

Event & Cultural Program Information

Details on current festivals, cultural events, performances, museum exhibits, and local happenings.

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Booking Support

Aid with booking tours, cultural experiences, performances, and sometimes accommodations.

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Tourist Information & Itineraries

Staff can recommend attractions, neighborhoods, themed tours, and help plan daily itineraries.

Vibrant traditional lanterns create a festive atmosphere with brilliant colors and dynamic lighting.
Maps, Brochures & Guides

Free city maps, subway maps, festival brochures, and multilingual travel guides.

Interpretation & Language Assistance

Assistance in English, Chinese, Japanese, and sometimes other languages for communicating with taxi drivers, hotels, or making reservations.

Seoul International Visitors Centre offers a range of support services to help travelers explore the city with ease. Whether you need travel guidance, language help, or emergency information, our staff is ready to assist you.

Explore Seoul's vibrant nightlife on a bustling neon-lit street lined with shops and restaurants.
Language Assistance

Help with communication in English, Chinese, Japanese, and other major languages.

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General Travel Support

Guidance on attractions, directions, transportation, and daily itineraries.

Close-up of a modern hospital emergency room entrance with prominent red letters.
Emergency Information

Support with emergency contacts, nearby hospitals, and safety guidance.

Aerial view of a complex indoor labyrinth made of concrete walls.
Lost & Found Help

Assistance with reporting and locating lost items through proper channels.

An adult man smiling while carrying a moving box up staircase indoors.
Reservation Assistance

Help with booking tours, performances, experiences, and restaurant reservations.

Vibrant street view in Seoul showcasing urban architecture and daily life.
Accessibility Support

Information on wheelchair-accessible routes, facilities, transportation, and equipment rentals.

Planning a visit to Korea is exciting, and a little preparation goes a long way. These helpful tips will make your trip smoother and help you enjoy the best of Seoul’s culture, food, and everyday life.

Entry Visa

Visitors from the USA, most Western European countries, New Zealand, and Australia receive a 90-day permit on arrival. A return or onward ticket is required.

Money

The currency of South Korea is the won (₩).
Coins: 10, 50, 100, 500 won
Banknotes: 1,000; 5,000; 10,000; 50,000 won.

Packing

Seoul can be very cold, especially in winter, so pack warm clothing.
Deodorant is not widely available in Seoul, so it’s best to bring your own.

Things to Take Home

Traditional handicrafts make unique and meaningful gifts.
Korea is famous for its high-quality makeup and skincare brands, which are popular souvenirs.

Explore Seoul's vibrant nightlife on a bustling neon-lit street lined with shops and restaurants.
  • Internet & Connectivity
    Public Wi-Fi is widely available, but renting a pocket Wi-Fi or getting a local SIM card at the airport can make navigating the city much easier.
  • Etiquette
    It’s polite to use both hands when giving or receiving items, especially money or gifts.
    On public transportation, keep noise low—phone calls are discouraged.
  • Food & Dining
    Korean cuisine can be spicy. If you prefer milder dishes, you can say “gogi mandeuseyo” (less spicy, please).
    Some restaurants bring side dishes automatically—these are usually free.
  • Cash vs. Card
    Credit cards are widely accepted, but keep some cash for street food stalls, markets, and small shops.
  • Weather Awareness
    Summers can be hot and humid, especially during monsoon season (late June–July), so pack light clothing and an umbrella.